Had a terrible experience there today. Waited 10 minutes at registar for a salesperson. As a salesperson was going toward the escalator she directed another customer and I to take our merchandise to the other side of the store to check out. Left the bed and bath area and went to china department. Oops, no one there. We waited another 15 minutes before a manager came, and this was after actually calling the store and then having a "visual" person (that what she said) find a manager in cosmetics on the 1st floor. Yes, I should have just left but by this time I definitely wanted to express my displeasure. The response I got. "Someone must have called off. I will discuss at our meeting." Back to online shopping I go. If these stores want to stay open then managment needs to do a better job of providing customer service and reactions when customer service falls below satisfactory.
I was deal with one of the employees here at Macy's named Sherily at the check out counter. She was so rude and mean. Gave us additude the whole time we checked out. Please avoid her help (if she even ask you).
Horrible delivery experience. We ordered a king bedset, and during the delivery, the hardware was incomplete and the bedframe lacked screws. The delivery men requested for an exchange and out of sheer laziness, they did not load back the pieces of the bedframe into the truck, but instead left it in our bedroom.
Great store! Good deals, friendly and helpful staff.
Macys always has coupons and carries name brands. You can shop for the entire family in one place. In fact you can shop for everything at Macy's. Then if you are looking for bargains there is backstage and you get great good quality items at a great price.
Macy S is a US Department Store based in Monroeville, Pennsylvania. Macy S is located at 400 Mall Cir Dr, Monroeville, PA 15146, USA.
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