In my opinion, the best Kohl's store anywhere in the Pittsburgh/Southwestern PA region. Always well organized, clean, nice easy-to-navigate layout, merchandise is well-presented, displays maintained in an orderly and organized fashion (in other words, they are quick to clean up after customers who make a mess of displays/merchandise!) Cashiers and management always a pleasure to deal with, excellent customer service! If you ever have any type of issue, it's obvious that they will go to whatever lengths they are able to make things right, and that's the hallmark of great customer service! I rarely am compelled to write reviews, but the number of exceptional experiences I have had at this store caused me to research a way to leave them some type of praise! Can't think of a single negative aspect to report regarding this particular store! Fantastic shopping experience!!!
Their 24 hour holiday store hours are a textbook example of a company correctly predicting customer desires.
Admittedly, it was Black Friday, but the cashier pretty much didn't even communicate with me at all. My husband and I were juggling our toddler son out of the store and so even after I wasn't distracted because they'd left ahead of me, she never asked for my rewards information, coupons or anything. Luckily, I had my coupons ready, but I didn't get my rewards points because I was too distracted to remember on my own and a simple nudge of her asking if I had a rewards card (like they're supposed to) would have spurred me to provide it.
I love this store for jewelry, shoes, clothes even my vacuum. They have really good sales. It's whole store is clean (even the bathroom) employees are nice.
Nice variety though the service isn't very good. The workers don't come when the call button is pressed and after 15 minutes I have up.
Kohl S Monroeville is a US Department Store based in Monroeville, Pennsylvania. Kohl S Monroeville is located at 3624 William Penn Hwy, Monroeville, PA 15146, USA.
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