I said fine, went up front and made sure I owed nothing and left. I have been telling everyone I can to avoid this place and, I will be going elsewhere for my root canal and crown.
When I went back to the dentistry to ask about getting it fixed, the dentist had already finished working and was walking out the door. (This was at 2:00pm) The hours were posted, so it is my fault I did not arrive earlier. When I went to the front desk to ask about my tooth, and to set up an appointment, they said they could fit me in on Monday morning, and that i should go straight to medexpress to get some antibiotics. So I did, thinking that I'd have a procedure done on Monday to fix my tooth, and didn't want it to be delayed because of an infection. So I went to medexpress and spent $250+ for the visit and some penicillin, took the pills, and was all ready to get my tooth fixed.
I arrived Monday morning, was taken back to get my xrays done, and waited for the dentist to begin fixing me, as I was led to believe would happen. I told them I think my tooth was damaged when he hit it with the pliers and the hygienist went to convey that to the dentist. A few minutes later, the dentist walked into the room, glanced at the images, told me it was a cavity and it wasn't even remotely his fault that the tooth cracked and that I was responsible to get it fixed. I wasn't looking for a free ride, or even a discount at all, (although it would have been appreciated) I just expected some sort of acknowledgement that he played a role in the fracturing of my tooth. Even a quick "I'm very sorry about this" and I'd have been OK. His arrogant attitude towards me made me feel like I was some lowly peon, who could never be able to understand how a tooth gets damaged, and therefore shouldn't even raise any concerns to him that perhaps he may have had a hand in it. Then, without even looking in my mouth to try and see what could be done, told me I could schedule an appointment to get it fixed at the front desk! I was already there to get it fixed!
The entire staff honestly cares about their patients and it absolutely shows! The dentists are extremely knowledgable, and do everything in their power to ensure that you're as comfortable as you can be. I just had 2 teeth extracted, and not only did they do an AMAZING job, but they also took extra steps to make sure I was comfortable, and repeatedly asked if I was feeling any pain. I did at one point for a brief second and he IMMEDIATELY switched focus to ensure that I was comfortable again before he proceeded. Never in my life have I ever felt comfortable and not seriously afraid of a dentist visit until I came to them. Every other dentist I've ever been to by memory had me to the point of severe shaking from fear and nasty anxiety to the point of becoming a phobia... Now, I can honestly walk in with a smile, and willingly, while remaining comfortable and calm. These guys are heroes in my book, and will GLADLY put my own name out there to vouch for how simply amazing they are.
Dr. Josh Waskowitz is the best dentist. Caring, Knowledgeable, Skilled and very willing to help you feel at ease. I highly recommend his services. The staff at The Dentistry Monroeville are Great as well.
Seriously friendly caring staff, could not be more pleased with the location, decor, people and doctor. I'd give 10 stars if it was an option!
All I can say is this is how my experience had been, and, if any thing should make you feel like your tooth was damaged, make sure to get an x-ray immediately after it happens.
Appointment went very well, very professional staff and office is clean. DA was fantastic in performing cleaning. Dentist was very easy to talk to and spoke to you from the suggestive approach in recommendations. Will be my dentist office until something changes.
I went to this dentist office in January 2016 to have a tooth extracted. Initially, the procedure went very well, and I was very comfortable with how it was going. Then, when the tooth "let go," before the dentist was expecting it to, the steel pliers used to remove my tooth struck an upper tooth with a fairly moderate amount of force. The dentist performed a quick visual inspection of the tooth he hit, and determined that it was "OK." From January through May, my tooth went from fine, to having a cavity, to cracking off.
The Dentistry is a US Dentist based in Monroeville, Pennsylvania. The Dentistry is located at 4077 William Penn Hwy, Monroeville, PA 15146, USA.
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